At https://certified-translation-services-uk.rapidvoice.net (hereafter referred to as the ‘Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. Our Privacy Policy is designed to inform you about how we handle personal data in a manner compliant with a variety of privacy regulations, including those from Canada, Quebec, the European Union, Brazil, California, Colorado, Utah, Connecticut, Virginia, and South Africa, among others.
This policy governs your interactions with our website, applications, services, and products. It’s important to be aware that this policy does not apply to external third-party platforms, applications, products, or services you may access through links on our platform, each of which has its own privacy policies.
Our processing activities cover different scenarios where your data may be involved:
- As an authorized user interacting with our applications and services
- When visiting any of our websites that reference this Privacy Statement
- Upon receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect a range of personal data to provide and improve our services. This can include:
- Account details you provide when signing up for our services
- Payment information required to process transactions
- Financial information necessary for invoicing and accounting purposes
- Purchase history to facilitate customer support and service enhancement
- Mobile device identifiers for app usage analysis and troubleshooting
- Location data if it is relevant to the services we provide
- Feedback you choose to share with us to improve our offerings
- Social media information if you engage with us on these platforms
- Product information to ensure you receive the correct services or products
We gather this information through various means, including direct user input, interactions with our services, and automated technologies like cookies. We also obtain data from third parties, always in compliance with their privacy standards.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics. You have control over non-essential cookies through our Cookie Manager, where you can choose which types of cookies you consent to.
We keep your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once we no longer need your data for these purposes or are legally required to retain it, we will take steps to delete or anonymize it securely.
To safeguard your personal data, we implement a range of organizational and technical security measures. This includes using encrypted communication channels and ensuring that any third-party processors adhere to high standards of data protection.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not knowingly collect any personal data from children under this age.
You have several rights under various privacy laws that govern our operations. These rights include:
- Accessing and receiving a copy of your personal data
- Requesting the correction or deletion of your personal data
- Asking us to restrict processing of your personal data
- Exercising your right to data portability
- Objecting to our processing of your personal data
- Withdrawing consent at any time (where applicable)
- Filing an appeal or complaint with the relevant data protection authority
Please note that some rights may be limited or may not apply depending on your jurisdiction and the circumstances of data collection. To exercise any of these rights, please contact our privacy team using the information provided.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website for your review. We encourage you to check back regularly to stay informed about any modifications to this policy.
If you have any inquiries, wish to unsubscribe from our communications, or need assistance with matters related to your personal data, please contact our privacy team by emailing contact@certified-translation-services-uk.rapidvoice.net or by sending a written request to the address provided on our website.